Broadwater Accommodation FAQs

Does the apartment have a balcony?
Each apartment has its own balcony

Does the apartment have a laundry?
Each apartment has a fully equipped internal laundry with a washing machine, dryer and sink.

Can I request a certain room or outlook?
Requests are welcome but we cannot guarantee.  We certainly do our best to meet any requests.

Is the pool heated in winter?
A large attraction for our resort is the heated swimming pool.  Families will return again and again because the pool is such a wonderful location to swim and relax.   It is heated to 30 degrees in winter and so offers year round swimming.

Can I smoke in the room?
All rooms are non-smoking.  Smoking is only allowed on the balconies.

Is there a hairdryer in the apartment?
Each apartment is supplied with a hairdryer attached to the wall in the main bathroom.

Do you have secure parking?
1 car space is provided for a 2 bedroom apartment and 2 car spaces are provided for a 3 bedroom apartment in a secure car-park in the basement of the resort.  There is no charge for parking.

Do you have cots, highchairs, strollers, rollaway beds etc?
All of the above are available for hire during your stay.

How many TVs are in the apartment?
There is a TV in the lounge room of the apartment. An extra TV may be hired from reception at an extra charge.

How may people can the apartment accommodate?
In the 2 bedroom apartment there is sleeping for up to 4 persons using the available bedding which is a Queen and 2 x Single beds. A 5th person can be accommodated with a rollaway bed at an extra charge of $20/night.
The 3 bedroom apartments sleep 6 using the available bedding which is a Queen, a Double and 2 x Single beds.  A 7th person can be accommodated with a rollaway bed at an extra charge of $20/night. Therefore the maximum number of persons allowed in a 2 bedroom is 5, and the 3 bedroom is 7 regardless of age.  This is due to fire regulations and is not negotiable.

How much do I have to pay as a deposit?
A deposit of $250 is required upon booking to confirm the booking. The balance is due 2 weeks before you arrive.  The deposit can either be paid by cheque, Visa, Master Card, or by direct deposit.  A confirmation letter with your receipt and a brochure will be sent to you by mail once the deposit has been paid.  We are also able to email you a confirmation.

Can I buy the Theme Park tickets from reception?
All Theme Park tickets, in fact all Gold Coast attraction tickets, are available from reception.

How far are you from the theme parks?
We are approximately 5 – 15 minutes drive to each of the theme parks.

Is there parking at the theme parks?
There is free parking at all of the theme parks.

Can I get a bus to the theme parks?
If you give us 24 hours notice we can book a bus to take you to and from the theme parks.  The bus will pick you up from the front of the resort and drop you back in the afternoon.  A fee applies.  It is also possible to catch the local buses to all the Theme Parks.  Although less expensive, these buses take longer as they stop at bus stops along the way

Are there any shops near the resort?
Within walking distance there are 2 convenience stores, a bottle shop, a butcher, and numerous restaurants and fast food outlets.
2.5 km drive north will bring you to a Coles Supermarket along the Gold Coast Highway and 3 km south you will find Australia Fair which is a large shopping mall.

Are there any restaurants in the area?
Within walking distance there are several highly recommended restaurants.  They range from Indian, Thai, Seafood, Burger Take-way, Pizza and the local pub.

Is there a bottle shop near by?
Across the road behind the resort is a Liquor Land bottle shop.

Are there lifts in the resort?
The resort is a 3 storey walk-up.  It does not have wheel chair access or lifts. If you require a ground floor apartment for medical reasons, please advise us and we will do our best to accommodate your request.